Privacy Policy

Your personal data and your assets are our highest priority. We are fully committed to safeguarding them.

Redpeak Finvio collects and retains data essential to your trading activities. How this data is collected and stored is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, providing you with clear, concrete information about how it is used. You're in the driver's seat.

We will always provide information promptly when we determine you should be informed. Transparency is a priority for us.

Our trained team is always available to answer any questions you may have about our processes, including our obligations under the laws of United Kingdom. You can reach us at: info@redpeak-finvio.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes including the essential operation of Redpeak Finvio services and linking trader members with third-party trading platforms. We may also do so to maintain and enhance website functions and services; protect our rights; and comply with regulatory or other legal obligations. Finally, where necessary, we process this data to support administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Redpeak Finvio uses personal data.

• To be able to effectively utilise essential tools as a means of protecting your personal data and safeguarding your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also update or delete it as needed, or at your request. Furthermore, we can facilitate requests to transfer that data to you or to an authorised third party. We offer these services to help you better exercise your rights to both privacy and control.

• Safeguard your personal data:

Our security systems are built to the highest standards, with bank‑grade protection. While no provider can offer a 100% guarantee, we continually enhance our systems to the highest possible level and strengthen the safeguards we have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy sets out our procedures for the collection, processing and sharing of all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This specifically includes any natural person who could be, or has already been, identified in connection with data that has been entrusted to us, or that we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organisation of personal data.

We do not collect, and do not seek to collect, any information about people under 18. We also do not allow anyone under 18 to use our platform for any purpose. If we become aware of a user or any information relating to a person under 18, we will delete that information immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data required to enable you to use our services. If needed, we may also request additional personal data to verify ownership of an account. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform and those of our third-party partners.

3. You are under no obligation to provide the Company with your personal data.

Although you are under no obligation to provide your data, choosing not to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personal data that could directly identify you. We do, however, collect information such as your account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language settings associated with your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect, via us, to a third-party trading platform.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The collection, storage, and processing of your personal information by the company is solely for the purposes set out in the Policy. All such uses and processing comply with relevant laws in United Kingdom.

The company will not handle, process, or transmit your data except in accordance with the laws of United Kingdom. The following are the legal grounds for doing so:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, amongst other purposes, the company may need to store and process your personal data
• Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the legal basis.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and deliver related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include multiple digital trading platforms.

To enhance the services we provide to clients and improve overall service quality, the company may share personal information with its affiliates and partner organisations.

As required by law, or to protect the company's rights and assets and those of our third-party partners, we may disclose data to competent legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the instance of any merger, restructuring, consolidation, or insolvency, in accordance with the law.

7. Cookies and Third-Party Providers

For the purposes of site analytics, and in collaboration with advertising partners, we may use cookies and other comparable technologies, in accordance with applicable law and recognised best practice.

Cookies (small files stored on your device when you visit a website) are used to collect information about browsing behaviour, preferences, and related data. Their purpose is to personalise and enhance your user experience. They enable us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and to gather statistics for strategic planning.

Broadly speaking, this site uses two types of cookies: session cookies, which are stored only for the duration of your visit and are deleted when you close your browser; and persistent cookies, which remain in your browser after your session ends. These help the site recognise you as a returning visitor and make it easier to use the site.

Types of cookies:

Cookies may be used as necessary, in line with their intended purpose:

Cookies have been blocked or cleared

If you wish to delete or block cookies, you can do this through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent certain processes and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer in accordance with local laws, regulations, and company policies.

Your personal data will be shared with third-party trading platforms, at your request and discretion, for 12 months. When those 12 months expire, and with your consent, it will be shared for a further 12 months.

Our operations involve regularly reviewing all personal data to determine whether it remains necessary.

9. Transfer of personal data to third countries or international organisations

When necessary to deliver our services and/or for security purposes, personal data may be transferred to third countries (that is, countries outside your own) and to international organisations under robust security measures. We apply the highest standards of data protection to safeguard your information and to ensure you retain access to legal remedies and rights in all circumstances.

Throughout the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are conducted under EU jurisdiction and in compliance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All transfers of data between public entities or authorities are carried out in accordance with Article 46(2). They are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted pursuant to Article 46(2)(c) of the GDPR, set out the conditions for data transfers, and we carry out such transfers in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest‑grade technical and organisational measures, aligned with industry best practice. These controls are designed to prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the highest standards of care and the legally mandated procedures for data protection, as set out in law, it is not possible to guarantee in all circumstances that your personal data will remain completely free from error. Accordingly, we cannot be held liable for any instance in which personal data is disclosed, or suffers damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other cause of a similar nature.

In response to legally binding requests from regulators or other legal authorities, we may be obliged to disclose your personal data to those bodies. Once that data is provided to comply with the law, we cannot control how those authorities handle, store or protect your data.

Anything sent over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website you may encounter links to third-party applications and websites. Please note that these entities are neither affiliated with nor controlled by our company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for their practices. Use at your own discretion.

Always read a company or service’s privacy policy on their website before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to amend or update this policy at any time. We will notify you of any changes via the website and other appropriate channels. The updated privacy policy will be published on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You retain full control and the final say over how any personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict both the scope and nature of any processing by us.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights set out herein. By emailing the address below, you can exercise those rights immediately and without delay.

Accessing Your Rights

Provided the personal data you have supplied to us is accurate, you may access that data at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request access to your personal data for verification at any time, and we will provide it in electronic form. If you require additional copies of the data we process, beyond the initial copy, a reasonable fee may be charged.

Rights established by law and our privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where disclosure would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether due to omission or inaccurate details, can be corrected by you or by the Company to ensure it is processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances. 1) If your personal data has been processed without your consent or beyond lawful grounds. 2) If you ask for its removal and the Company has no legal obligation to retain it. 3) If you no longer consent to any processing by us, even if lawful and within our or a third-party provider’s legitimate interests. 4) If we are required by law to delete your data.

The right to deletion is overridden by legal obligations imposed by the EU or the laws of any member state. Likewise, where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request that the processing of your personal data be restricted if you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following cases: 1) where a legal requirement within the European Union or any Member State prevents this. 2) With your consent, where needed for the establishment, exercise or defence of legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any form to its collection and where processing is carried out by automated systems.

You have the right to request that any or all of your personal data be transferred to another company or organisation, where this is technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is an overriding legal necessity to continue processing, including for the establishment, exercise or defence of legal claims. In such cases, we may continue processing your personal data.

You may at any time object to the processing of your personal data for any direct marketing activities.

Right to Withdraw or Refuse Consent

You have the right to withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This will not apply retroactively to any processing undertaken before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, EU Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union or Member State laws.

Upon receipt of your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the overall volume of requests and the nature of your request. If an extension is necessary, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically free of charge, unless prohibited by law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request where it is deemed vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity where there is reasonable doubt about the individual making a personal data request, to protect data and maintain security.